Round Two Agency® is looking for an experienced and exemplary Account Manager to join our Downtown Los Angeles office beginning March 2022. Please email a cover letter and resume to stew@roundtwoagency.com.

Built by two young creatives who are veterans to this industry, Round Two Agency® began as a collaboration between a top-tier influencer and highly sought after photographer. Integrating experience and expertise, Apphia (Phi) Castillo and Stew Caldo formed a branding agency that could deliver thoughtful marketing from a consumer perspective. Imagine having all the insider information needed to build impactful branding — that’s us

At Round Two® we focus on developing your brand through these services: Design & Branding, Web Design, Photo & Video, Influencer Gifting, Social Strategy & Management, and Brand Strategy. Our mission as a creative agency is to launch products to market that matter. Our goal is to execute branding that sticks through strategy, design, and creativity. Evaluating the upcoming trends and high- converting social strategies, our main approach is always thoughtful and ROI driven. We want our brands to matter and thrive in an organic, genuine way.

Management Role & Responsibilities

  • The Account Manager is the glue between client, account team, strategy and design teams. The Account Manager ensures the overall success of a project. Ensuring the scope is properly written, the team is on-task and on-brief, on-time and within budget.
  • AM has a positive impact on projects, teams and clients by providing clear direction and vision
  • AM works with Account team & Design team to ensure overall successful, on-time and on-budget projects
  • AM manages multi-disciplinary, 360-degree projects efficiently, by spearheading and managing relationships with clients
  • AM manages conflict, incites discussion, and helps make decisions in relation to managing clients, projects and team
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Build and maintain strong, long-lasting client relationships
  • Stay up to date on current trends and continuously develop creative ways to improve client social presence and overall goals
  • Prepare reports on account status
  • Handling correspondence with clients to understand their project goals and requirements
  • Assigning tasks and responsibilities to ensure all accounts are executed perfectly
  • Streamlining communication between internal team members
  • Double-checking all project deliverables for accuracy
  • Manage Social, Influencer, Email or Web Accounts

Client Management

  • The Account Manager is to communicate between client, account team and creative team to ensure an overall successful, on-brief, on-time and on-budget project
  • This will include brief creation, scheduling, budgeting, status reporting, social management, influencer relations, working with accounting to support invoicing, info and asset gathering
  • Must proactively identify issues in relation to any of the above areas and relay them to both the internal team, and then to the client
  • Effectively communicate account requirements to creative team
  • Oversee a log of all client delays and out-of-scope requests and address them immediately with internal leadership
  • Foster deeper relationships with clients to grow future business opportunities
  • Prepare monthly updates on hours usage to clients
  • Gather ongoing client feedback on the project to help improve future projects

Scheduling & Meetings

  • Manage contract schedules, outlining key client meetings and deliverables
  • Handle scheduling of all client meetings
  • Ensure all work has been completed and prepared for client meetings
  • Attend client meetings with an agenda to keep team on point and on schedule
  • Keep meeting notes & distribute with a list of follow up/to-do’s within 24 hours
  • Must be the enforcer of deadlines on both ends of the project and work to best resolve any missed deadlines

Production for photoshoots /events

  • When needed you will produce client photoshoots, films and events. This includes overall coordination of models, content creators, and other production needs. This may also include casting, location scouting, and catering booking


  • 2+ years of experience in account management for Influencer / PR, Instagram, TikTok, creative productions, and digital strategy
  • Experience in working with content creators to plan / produce shoots for clients
  • Ability to present and support creative concepts in a confident and professional manner
  • Comfortable with the basic understanding design and creative in respect to each client
  • Exceptional writing & communication skills
  • Strategically-inclined way of thinking
  • Passionate and excited about new learning opportunities
  • Ability to lead and train new team members